Streetwise Couriers Ltd

February 24, 2017 - 1 minute read

Streetwise (Midlands) Couriers Ltd (part of APC network), Transport Sector.

Key challenges

• New MD who had spent a number of years in the business in more operational roles

• Wanted help to develop leadership competencies and behaviors including strategic and delegation skills

Our Solution

• Series of 8 x 1-1.5hr one to one coaching sessions including personality profiling, self assessment and 360 degree feedback

• Variety of coaching tools, questioning and techniques used to help understand development goals, raise self awareness, develop leadership behaviours, overcome barriers and hold accountable to key actions.


Increased confidence in leadership ability, more strategic decision making, , improved decision making, better delegation and empowerment of team, more focused, less stressed & improved company performance.

 “We approached Certanovo because I had recently bought a courier company. She helped me become a very prepared, confident and strong leader to take the company forward. I found the experience second to non in being very helpful, informative and focused. She now coaches the rest of my leadership team. I would recommend Marie to anyone who wants to develop themselves to develop and grow their business.”